Nationally Recognised Training

100% Online

Course fees $3750

Deposit $400 – Start Today

Funding Available for eligible students, refer details below.

This training is also subsidised by the NSW Government Smart and Skilled Program for eligible participants in the Richmond Tweed Region.

Please see the Gold Coast Training College Smart and Skilled page for more details about

Smart and Skilled funding.

Qualification Description

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesize information from a variety of sources.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.


Students have 1 – 2 years to complete. 100% Online available, start today.

1200 -2400 Hours


Entry requirements



BSB50420 Diploma of Leadership and Management

Total number of units = 12

4 Core Units
BSBLDR501 Develop and use emotional intelligence
BSBMGT517 Manage operational plan
BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness

8 Elective Units
BSBCUS501 Manage quality customer service
BSBHRM405 Support the recruitment, selection and induction staff
BSBMGT502 Manage people performance
BSBRSK501 Manage risk
BSBADM502 Manage meetings
BSBHRM513 Manage workforce planning
BSBLED501 Develop a workplace learning environment
BSBWRK510 Manage employee relations


These courses fill quickly. Bookings essential.

Start Today! Call 07 5528 3591