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Terms & Conditions

GOLD COAST TRAINING COLLEGE

Copyright 2016-2026, Gold Coast Training College, All Rights Reserved

Cancellation and Refund

Refund requests must be in writing and are processed within 20 business days. Refund will be processed by ETF. Once a refund has been processed, the payment evidence will be sent to the student via email.
Should the Gold Coast Training College need to cancel/ reschedule any course, students/companies are entitled to their 100% deposit of the courses that has not started being fully refunded or help with the process of transferring to a future course. Ideally, 48 hours’ notice will be given to students/ companies however in cases where this is not achievable, as much notice as possible will be given.
Students can receive a full refund if they withdraw more than 5 business days before the course starts. No refund available to students who leave before finalising the course/ competency/ module unless they can provide a medical certificate or show extreme personal hardship. Students providing evidence of a medical certificate or extreme personal hardship may reschedule the course/ competency/ assessment to a future date. The date will be at the discretion of the Gold Coast Training College. If a student fails to formally withdraw from a course prior to commencement without giving 5 business days written notice in advance to the Gold Coast Training College will result in an automatic forfeiture of all fees paid.
Students will be given two opportunities to be assessed as competent. Should a student be deemed not yet competent following the second attempt of assessment no refund will be given. Request for Extension of Assessment Form and Request for Assessment Re-evaluation Form from Gold Coast Training College management team when needed.
The Gold Coast Training College reserves the right to cancel and refund an enrollment into any funded course if the student is found ineligible to participant.
All students have access to any details concerning legislative requirements, pertaining to the training and course information, upon request to management. Some examples are as follow: Student Handbook; mail outs; course brochure, posters, student email, memos and notices, reception desk.

Complaints & Feedback
Gold Coast Training College is committed to providing a transparent, fair, and supportive learning environment.
To submit a formal complaint or appeal, please refer to our Complaint Policy and Procedure detailed in the Gold Coast Training College Student Handbook, , located in the footer at the bottom of our website. For any additional information or inquiries regarding Gold Coast Training College, please Contact Us.

You agree to be bound by these terms of use by accessing, browsing, opening or otherwise using any part of this web site.
The information contained on or linked to this web site is general information. Nothing on this site is or purports to be advice. You should not rely on any information on or linked to this web site. If you need advice, you should seek personal professional advice based on your own circumstances.

While every effort is made to ensure the information and links on this web site are accurate, the technology is changing at such a speed that the information and links may not always be up to date.
Website material not legal advice

Any content, including publications and email newsletters, on this website is intended only to provide a summary and general overview on matters of website development or general interest. This information is not intended to be comprehensive nor does it constitute legal advice of any form. We at Gold Coast Training College attempt to ensure that the content is current but we do not guarantee its currency. You should seek legal or other professional advice before acting or relying on any of the content.

Gold Coast Training College is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus.

Gold Coast Training College makes no warranties or representations about this website or any of the content. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website, its content or the information on it.

Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited as provided under the Trade Practices Act 1974 (s68A). We will never be liable for any indirect, incidental, special or consequential loss arising out of the use of this website, including loss of business profits.

disclosure.

This site collects and analyses information from users.

We record your visit and log information for statistical purposes including your IP address, the date and time of the visit, pages accessed and documents downloaded.

This information may be analysed to determine our sites usage statistics and help us improve our services.

Information collected trough the Contact Us pages or through any of the forms available on this site will be stored on the Gold Coast Training College databases. Your information may be disclosed to a third party in order to provide you with the full services from Gold Coast Training College.

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